The California Reinvestment Coalition has been contacted by a number of homeowners and heirs who are struggling to understand what their rights are when working with their mortgage servicers- especially in cases where the borrower who is on the mortgage has passed away.
As of January 1, 2017, a new law went into effect in California which will be very helpful for families who may be facing unnecessary foreclosures because their servicers are refusing to speak with them. The law is called the Homeowner Survivor Bill of Rights, and you can learn more about it on this website.
If you are a homeowner or heir trying to speak with your bank or mortgage servicer and they are refusing to speak with them, you may ask if they’re aware of the new law- and the requirements under it.
If you are still hitting a brick wall when trying to speak with your bank or servicer, please give CRC a call and we’ll connect you with experts in your area.